E-commerce Systems أنظمة التجارة الإلكترونية
Selling online: the cart, the checkout, the stock and everything after the order.
29 terms in this categoryAbandoned Cart السلة المتروكة
An abandoned cart is a basket a customer filled in your shop and then left without paying, which happens to roughly seve...
Account Takeover الاستيلاء على الحساب
Account takeover happens when a stranger signs in to a customer's shop account with a password stolen somewhere else, th...
Average Order Value متوسط قيمة الطلب
Average order value is the money you take divided by the number of orders, which tells you how much a typical customer s...
Buy Now, Pay Later اشترِ الآن وادفع لاحقًا
Buy now, pay later is a checkout option that splits the price into instalments for the customer while a finance company...
Cash on Delivery الدفع عند الاستلام
Cash on delivery lets your customer hand the money to the courier at the door instead of paying on the website when the...
Coupon Code كود الخصم
A coupon code is a short word or number that a customer types at checkout so the shop takes an agreed amount off the ord...
Dropshipping الدروب شيبينغ
Dropshipping is selling goods you never keep in stock, because the supplier packs each order and posts it straight to yo...
Ecommerce Platform منصة التجارة الإلكترونية
An ecommerce platform is the software behind an online shop, and its real work starts after the payment, when the sale b...
Fake Reviews التقييمات المزيفة
Fake reviews are star ratings that were paid for or written by the seller, rather than left by a real customer who bough...
Guest Checkout الشراء بدون حساب
Guest checkout lets a customer buy without making an account, so they pay in one step and the shop still gets the order...
Headless Commerce التجارة بلا واجهة
Headless commerce splits a shop into a selling engine and its screens, so one product list feeds the website, the phone...
Inventory Turnover معدل دوران المخزون
Inventory turnover is the number of times a shop sells and replaces a product in a year, so a low number means money sit...
Just-in-Time Inventory المخزون في الوقت المناسب
Just-in-time inventory is a way of buying stock in small, frequent orders, so goods reach your shelf only a few days bef...
Kitting تجميع المنتجات
Kitting is selling several separate items together as one product with one price, such as a gift box or a starter kit fo...
Loyalty Program برنامج الولاء
A loyalty program is a scheme that pays customers for coming back, usually in points they can spend on a later purchase.
Marketplace Integration التكامل مع الأسواق الإلكترونية
Marketplace integration runs your listings on Amazon, Noon and similar sites from the same system as your own shop, with...
Order Tracking تتبع الطلب
Order tracking is the running record of where an order has reached, from paid to delivered, which the customer reads in...
Overselling البيع الزائد
Overselling is taking money for an item you cannot send, which happens when your counter, your website and your marketpl...
Product Photography تصوير المنتجات
Product photography is how you show an item to someone who cannot pick it up, so the pictures have to do the touching fo...
Product Variants متغيرات المنتج
Product variants are the different versions of one product, such as the same shirt in small blue or in medium black, eac...
Quick Commerce التجارة السريعة
Quick commerce is selling with delivery counted in minutes instead of days, so the hard part is not the driver but knowi...
Return Policy سياسة الإرجاع
A return policy is the short set of rules on your website that tells a customer when an item can come back and what happ...
Shipping Zones مناطق الشحن
Shipping zones are groups of places you charge and promise the same way, so a parcel to a far village is not priced like...
SKU (Stock Keeping Unit) وحدة حفظ المخزون (SKU)
An SKU is the short code you give to one exact thing you sell, so every stock count and every sales report points at the...
Upselling البيع الأعلى
Upselling is offering a customer a better or bigger version of what they already chose, at the moment they have decided...
Virtual Try-On التجربة الافتراضية
Virtual try-on is a feature that lets a shopper point a phone camera at their face or room and see glasses or a sofa in...
Wishlist قائمة الرغبات
A wishlist is the list where a shopper saves items to come back to later, which tells a shop exactly what the people who...
Year-over-Year Growth النمو على أساس سنوي
Year-over-year growth compares a month with the same month a year earlier, so the season itself cannot fool you into see...
Zero-Party Data بيانات الطرف الصفري
Zero-party data is what a customer types in on purpose, such as a shoe size or a delivery note, so the shop can serve th...