Move the registration, keep the records

A transfer moves domain management from one provider to another. Your domain, DNS, and site visitors stay unaffected. You prove ownership with an EPP code from your current provider. We submit the request, the registry asks for confirmation, and a few days later you manage the domain from Hostrena.

The EPP code (also called an auth code or transfer key) is a secret code that proves you own the domain. Your current provider displays it in your domain settings or emails it to you. ICANN requires them to provide it within five days. Keep it safe like a password until the move finishes.

No. A transfer never touches your Nameservers or DNS records. It only changes who manages your registration. Your website and email stay online the whole time. Just make sure you do not delete your old DNS records before the transfer finishes. Leave them alone and the move will be seamless.

Domains like .com usually take 5 to 7 days, mostly due to a standard wait time that your current provider can release early. Country domains have their own rules. For example, .uk moves in minutes with a tag change, while others take one to two weeks. See the timeline cards above or check the full price list for details.

Not yet. ICANN locks domains for 60 days after registration or a recent transfer, and no provider can bypass this rule. Just check your registration date and start the transfer once the 60 days pass. Some country extensions have different rules, which you can find on the full price list.

Whether it does is the registry's rule for that extension, not ours, and it is not something we promise on any name. What we can tell you before you pay is the transfer price for your extension and the timeline the registry usually takes; the expiry date the registry actually holds is on the domain's screen in your console the moment it lands.

A legitimate transfer needs three things an attacker rarely has together: the unlock switch, the EPP code, and access to the registrant email. That is exactly why the lock stays on at all times here, and re-arms itself the moment your inbound transfer completes. Protect the registrant mailbox with a strong password and 2FA, and hijacking becomes a story about other people.

Under ICANN rules, providers cannot deny a valid transfer without a clear reason, such as an unpaid bill or an ownership dispute. Delays are usually minor obstacles like hidden unlock settings or slow code delivery. Pay any open balance and request the EPP code. If delays continue, our team can help you escalate the issue.

Yes, for most domains. For example, .uk transfers are free and take just minutes once your provider updates the tag. Extensions like .de, .fr, and .nl follow standard timelines. Some like .sa and .ae cannot transfer yet, so you can register a new domain and point DNS to us instead. Check the price list for current options.

Yes, completely. As soon as the domain arrives in your account, you have full control. You can switch to Hostrena Nameservers, keep your current setup, or point to another host. Many customers leave DNS as is for a week and make updates later. Take your time, because your existing records continue to work.

The exact price per extension is on the price list, and for most it equals a year's renewal. .uk is free outright. There are no service fees, no expedite charges and nothing added at checkout beyond the price you were shown.

Renew it at your current registrar first, even for just one year. Expired domains cannot be transferred, and waiting risks extra fees or losing the name completely. Once it is renewed and past any 60-day lock, transfer it normally. The renewal time you just bought moves with the domain.

Usually not beyond their control panel. You can almost always unlock the domain and get your EPP code yourself. After we submit the request, any email they send is either an approval notice or an offer to release the domain early. If you do nothing, the transfer simply finishes on the normal schedule.

Yes. You can cancel at any time during the pending window (five to seven days for most extensions) in your panel or by contacting support. Your domain will stay right where it was. Once a transfer completes, it cannot be undone directly; you would need to transfer it back after the registry's 60-day lock.

From start to finish. Tell support which registrar you are leaving, and we will give you clear, step-by-step instructions to find their unlock setting and EPP code. A team member will also track your transfer until it finishes. Moving many domains? We will manage the batch and confirm each one. Moving your domains should take minutes, not hours.

Yes. Bulk transfers are common for agencies managing client domains. Gather the EPP codes (one for each domain), give the list to support or enter them at checkout, and track every domain in your panel. Each domain still gets its own registry confirmation, but you only need to manage a single list.